The 7 Keys to Maximizing Email Survey Response Rates

Lessons learned after achieving a high email survey response rate for a recent NSF Grant Study on UCSF Profiles.  Brought to you by Anirvan Chatterjee & Nooshin Latour

Your recipients don’t care about your email

The average office worker may get over 100 emails per day. Swiftly deleting or ignoring unwanted email can be the only way to stay afloat. These seven best practices will help ensure your email gets opened, read, and acted on — and not ignored or deleted.

We believe that our email marketing tactics and using customized data to drive up survey responses is widely applicable across research studies that can utilize targeted user data to increase study participation. Continue reading

2013 CTSI Retreat: Big Twitter at The Big Tent, Part 3

A few distinct themes emerged from #CTSI2013 tweets during the two lively panel sessions at the 7th Annual CTSI Retreat:

Themes from the 2nd Panel:
(UCSF Leaders addressed how ‘Big Tent’ proposed initiatives align with/and complement UCSF strategies)
-“Speed Dating” to promote networking among research scientists
-Big Data at UCSF & beyond
-Other ‘Big Tent’ proposal topics

Find below curated tweets by themes.

See Big Twitter at The Big Tent, Part 1 for visualizations and retreat tweets from ‘Setting the Stage’
Big Twitter at The Big Tent, Part 2 for tweets during the first panel with industry and academic leaders.

2nd Panel: UCSF Leadership Perspective with Deans from all Five Schools

“Speed Dating” for Scientists – To Drive Novel Translational Research Connections

Big Data at UCSF?

Continue reading

2013 CTSI Retreat: Big Twitter at The Big Tent, Part 2

A few distinct themes emerged from #CTSI2013 tweets during the two lively panel sessions at the 7th Annual CTSI Retreat:

Themes from the 1st Panel:
-Getting out of research and academic silos
-Community & #CitizenScience
-Industry Innovation, Entrepreneurship & Academia
-CTSA Consortium, National Issues

Find below curated tweets by themes.

See Big Twitter at The Big Tent, Part 1 for visualizations and retreat tweets from ‘Setting the Stage’
& Big Twitter at The Big Tent, Part 3 for tweets during the second panel with UCSF Leadership.

1st Panel: Leveraging CTSI, UCSF and CTSA consortium to radically transform research

Getting out of the Silo

Community & #CitizenScience

Continue reading

2013 CTSI Retreat: Big Twitter at The Big Tent, Part 1

The 7th Annual CTSI Retreat focused on a selection of 10 open proposals among 23 offered through The Big Tent: CTSI 2016 NIH Renewal Proposal Launchpad.

Attendees and external audiences joined the conversation online via #CTSI2013. A steady flow of tweets came in throughout the day from 27 unique contributors (up from 16 last year) who shared insights, thought-provoking questions and engaged with one another (99,085 impacts!).

See Big Twitter at The Big Tent, Part 2 & Big Twitter at The Big Tent, Part 3 for themes that emerged from #CTSI2013  tweets during the two panel sessions.

Ready & Raring: #CTSI2013 Retreat

2016-2021: Opportunities & Challenges w/ CTSI Director Clay Johnston

Continue onto Big Twitter at The Big Tent, Part 2 & Big Twitter at The Big Tent, Part 3

Healthy Communities Data Summit

The Healthy Communities Data Summit held at UC San Francisco’s Mission Bay campus, organized by Health 2.0, the Foundation for Healthcare Innovation and sponsored by the California HealthCare Foundation, attracted a mix of civic leaders, medical/health professionals, academics, hackers and communicators – all eager to gain a better understanding and share the innovative uses of open health data.

Key topics from the event included cooperation and trust building between government, community and enterprise players, along with high impact applications by making health data accessible to the public (See tweets below).

As a communicator, I took a particular interest in the “A Better Pie Chart & Beyond: The Evolution of Visualization & Analysis” panel. Wess Grubbs, founder of Pitch Interactive, emphasized the human element behind all this data, and reminded users to prioritize the narrative when communicating health data. Although data is lifted from its silos and becomes easily accessible through visualizations, it should tell a complete story – not just grab for views, or “instant gratification.”

Here’s an event summary from the California HealthCare Foundation’s California Healthline.

CTSA 2013 Annual Face to Face: The Power of Storytelling

Hosted by: University of New Mexico’s Health Sciences Center (HSC) in cooperation with UNM’s Clinical and Translational Science Center (CTSC)

This year’s Clinical and Translational Science Awards (CTSA) communications key function committee (CKFC) Annual Face to Face  focused on the critical role of storytelling to lift research of out its silos to a wider audience.

Richard Larson, MD, PhD, UNM HSC Vice Chancellor for Research compared communicators to ambassadors of information – after all, “research ignored is research wasted.”

Purpose/Objectives of the Annual F2F:

  • Increase understanding and support of NCATS and NIH priorities
  • Improve awareness of CTSA value, dissemination of key information, and collaboration among key stakeholders across the consortium
  • Inspire CKFC members through new connections, skill building, clear direction, and storytelling

Here’s a selection of tweets by CTSA communicators during the two-day conference:

Continue reading

Study: The Science Behind Twitter ‘Tribes’

The article ‘You Are What You Tweet’ from MediaBistro alluded to a recent study by EPJ Science finding that ‘word usage mirrors community structure in the online social network Twitter.’

It made me think about how we communicate with people interested in accelerating biomedical research – do we employ a unique language pattern? On the flip side: How should our language change when trying to reach a wider audience (outside our social network), engage new communities and partners?

Image

EPJ Abstract
Background:
Language has functions that transcend the transmission of information and varies with social context. To find out how language and social network structure interlink, we studied communication on Twitter, a broadly-used online messaging service.

Results: We show that the network emerging from user communication can be structured into a hierarchy of communities, and that the frequencies of words used within those communities closely replicate this pattern. Consequently, communities can be characterised by their most significantly used words. The words used by an individual user, in turn, can be used to predict the community of which that user is a member.

Conclusions: This indicates a relationship between human language and social networks, and suggests that the study of online communication offers vast potential for understanding the fabric of human society. Our approach can be used for enriching community detection with word analysis, which provides the ability to automate the classification of communities in social networks and identify emerging social groups.